Returns Policy

We hope that you will love your pearl jewellery! And we always aim to provide you with high quality customer care.

But if for any reason, your purchase is unsuitable or you are not entirely satisfied, please notify us within 10 days of receipt, that you will be returning the item. Please contact us using our Contact Form.

You will need to return the products to us unused and in their original packaging for an exchange or full refund. You will be responsible for the return postage, and the original delivery charge is not refundable. For an exchange, the delivery charge is free. Please ensure that the returns are packed and labelled carefully, including your name, address and contact telephone number, so that we can identify your return when it reaches us.

We will not be responsible for items damaged due to poor packaging, or lost in transit, please obtain proof of posting.

For our detailed returns policy, please refer to our terms and conditions in our legal info page.